Terms & Conditions

1. Definitions

For purposes of these Terms and Conditions:

• "Company," "We," "Us," or "Our" refers to Mindara, located at 60 Anson Road, #14-01 Mapletree Anson, Singapore 079914.
• "Services" refers to the AI integration services, consultations, assessments, and related offerings provided by the Company.
• "Client," "You," or "Your" refers to the individual or organization accessing our website or engaging our Services.
• "Website" refers to the Mindara website accessible at miindarase.info.
• "Agreement" refers to these Terms and Conditions, along with any service-specific agreements.

2. Acceptance of Terms

By accessing our Website or engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our Website or Services.

These Terms constitute a legally binding agreement between you and Mindara. You must be at least 18 years of age to use our Services or have the legal capacity to enter into binding contracts under Singapore law.

3. Service Description

Mindara provides AI integration consulting services with an emphasis on building organizational understanding. Our services include:

• Understanding Assessment: Comprehension-focused review of processes and AI opportunities
• Clear Implementation Path: AI capability development with educational emphasis
• Knowledge Building Partnership: Ongoing engagement focused on expertise transfer

Service availability and specific deliverables are subject to engagement agreements. We reserve the right to modify, suspend, or discontinue any aspect of our Services with reasonable notice.

4. User Responsibilities

4.1 Accurate Information

You agree to provide accurate, current, and complete information when engaging our Services or communicating with us. You are responsible for maintaining the accuracy of your contact information.

4.2 Acceptable Use

You agree not to:

• Use our Services for any unlawful purpose or in violation of applicable regulations
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the operation of our Website or Services
• Transmit any harmful code, viruses, or malicious software
• Misrepresent your affiliation with any person or entity
• Violate any intellectual property rights

4.3 Client Cooperation

Effective service delivery requires your cooperation, including timely provision of necessary information, access to relevant systems, and participation in knowledge transfer activities as outlined in service agreements.

5. Intellectual Property

5.1 Company Intellectual Property

All content on our Website, including text, graphics, logos, and software, is the property of Mindara or our licensors and is protected by Singapore and international intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

5.2 Service Deliverables

Upon full payment for Services, you receive a limited, non-exclusive license to use deliverables (such as documentation, reports, and implementations) for your internal business purposes. Our methodologies, frameworks, and underlying intellectual property remain our property.

5.3 Client Materials

You retain ownership of materials you provide to us. By engaging our Services, you grant us a limited license to use your materials solely for delivering the agreed Services.

6. Payment Terms

Service fees are as specified in engagement agreements or service descriptions. Payment terms include:

• All fees are quoted in Singapore Dollars (SGD) unless otherwise specified
• Payment is due according to the schedule outlined in service agreements
• Late payments may incur interest charges at the rate of 1.5% per month
• We reserve the right to suspend Services for non-payment

6.1 Refund Policy

Refunds are considered on a case-by-case basis. Work already completed or materials already delivered are generally non-refundable. Requests for refunds should be directed to [email protected].

7. Confidentiality

We understand that service delivery may involve access to confidential information. We commit to:

• Maintaining confidentiality of your proprietary information
• Using confidential information only for service delivery purposes
• Implementing appropriate security measures to protect sensitive data
• Requiring our team members and contractors to respect confidentiality obligations

Confidentiality obligations survive the termination of our service relationship.

8. Disclaimers

8.1 Service Provision

Our Services are provided on an "as is" and "as available" basis. While we strive for quality and accuracy, we make no warranties regarding the completeness, reliability, or suitability of our Services for any particular purpose.

8.2 No Guarantees of Specific Outcomes

AI integration involves complex variables and organizational factors. We cannot provide absolute assurances about specific outcomes, performance improvements, or business results. Our services focus on building capability and understanding rather than making outcome commitments.

8.3 Professional Advice Disclaimer

Our Services provide technical and educational guidance regarding AI integration. This should not be construed as legal, financial, or other professional advice. Consult appropriate professionals for such matters.

9. Limitation of Liability

To the fullest extent permitted by Singapore law:

• Our total liability for any claims arising from our Services shall not exceed the fees paid by you for the specific Services giving rise to the claim
• We shall not be liable for indirect, incidental, consequential, or special damages, including lost profits or business interruption
• We are not liable for damages resulting from your misuse of our Services or deliverables
• These limitations apply regardless of the theory of liability

Some jurisdictions do not allow certain liability limitations. In such cases, our liability is limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify and hold harmless Mindara, its officers, employees, and contractors from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from:

• Your use of our Services
• Your violation of these Terms and Conditions
• Your violation of any rights of another party
• Any materials you provide to us that infringe intellectual property rights

11. Termination

11.1 By Either Party

Either party may terminate an ongoing service engagement by providing written notice as specified in the service agreement. Termination does not relieve you of payment obligations for work completed prior to termination.

11.2 For Cause

We may immediately terminate Services if you breach these Terms and Conditions or service agreements, engage in conduct that harms our reputation, or fail to make required payments.

11.3 Effects of Termination

Upon termination, you must pay all outstanding fees, confidentiality obligations continue, and any provisions of these Terms that should reasonably survive termination will remain in effect.

12. Dispute Resolution

12.1 Governing Law

These Terms and Conditions are governed by the laws of Singapore, without regard to conflict of law principles.

12.2 Jurisdiction

You agree that the courts of Singapore shall have exclusive jurisdiction over any disputes arising from or relating to these Terms or our Services.

12.3 Informal Resolution

Before initiating formal legal proceedings, both parties agree to attempt resolution through good-faith negotiation. Contact us at [email protected] to initiate discussions.

13. General Provisions

13.1 Entire Agreement

These Terms and Conditions, together with any service-specific agreements, constitute the entire agreement between you and Mindara regarding the use of our Services.

13.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force.

13.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

13.4 Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign our rights and obligations without restriction.

13.5 Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, labor disputes, or government actions.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of material changes by posting the updated terms on our Website with a new "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.

We encourage you to review these Terms periodically to stay informed of any updates.